Activate Subtitles or captions during playback of a supported title on devices such as smart TVs, set top boxes, and games consoles. Feedback: We want to hear about your experience using Prime Video’s accessibility features. If you have any feedback, please send us an email: [email protected] You may need to select the language that you wish to have Subtitles or captions are displayed in before playback. icon.
- During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. This will allow you to turn Subtitles on or off, and select the language of the Subtitles. You may need to press the enter button on your remote control or similar on a games controller to access this menu.
- You can also adjust the size and color of the text used for Subtitles via the Subtitles Settings menu. If your device supports it, presets can also be created and selected.
- Many Prime Video titles include Subtitles, alternative tracks, audio descriptions, or a combination of those features. The range of supported features will depend on the device you’re using.
- Roku devices don’t support Subtitle presets – those presets can be edited on the Settings menu on your Roku device.
- Managing Subtitles on Apple TV requires alternate steps. Visit the following link for more information https://support.apple.com/HT202772
For more help, try our Prime Video forum
Contents
On the title’s Overview screen, press up then right in order to select Subtitles.
Why are Subtitles showing on Amazon Prime?
Subtitles are usually turned on by default in the Amazon Prime Video Android and iOS app. Follow the below-mentioned steps if you wish to turn them off. Step 1: Open the Prime Video mobile app and tap on the title you want to watch. Step 2: Now, tap anywhere on the screen to bring up controls, tap on the Subtitle icon.
Why can’t I change Subtitles on Amazon Prime?
Subtitles Still Not Working? Contact Amazon for Help – If your subtitle issues persist, it’s best to contact Prime Video Help. They should be able to identify any backend issues that may be causing the error and provide you with additional troubleshooting steps. The easiest way to do this is through your desktop browser:
- Navigate to Prime Video’s contact page and select Streaming or downloading > Problem streaming/downloading video,
- Select your preferred contact method: e-mail, phone, or live chat.
FAQ
- How do I turn on subtitles for Amazon Prime Video?
- How do I change the subtitle text on Prime Video? In the web player, select the Speech Bubble > Subtitle Settings in the pop-up menu to find the text settings. In the app, size and style options appear alongside language options. If you want to create subtitle presets, go to Amazon.com/cc in a browser and select Edit,
- How do I change the language for subtitles on Prime Video? In the web player, go to the Subtitle settings to see the available languages for your content. To automatically set the default language for subtitles, change the default language in your device settings.
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Do all shows on Amazon Prime have subtitles?
Activate Subtitles or captions during playback of a supported title on the Amazon website, Amazon devices, mobile phones, and tablets. Feedback: We want to hear about your experience using Prime Video’s accessibility features. If you have any feedback, please send us an email: [email protected]
During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. You may need to tap your device’s screen in order to access this menu. Select the Subtitles or captions you wish to see. If captions are available, you’ll see the Closed Caption or Subtitles icon. Some devices allow you to adjust the size and color of the text used for Subtitles via the Subtitles Settings menu. If your device supports it, presets can also be created and selected. Many Prime Video titles include Subtitles, alternative tracks, audio descriptions, or a combination of those features. The range of supported features will depend on the device you’re using.
For more help, try our Prime Video forum
Where are Amazon video settings?
How to customize subtitles – You can turn subtitles on or off and change the look of them quite easily in Prime Video. In the mobile app, tap on the screen when your chosen content is playing and choose the speech bubble icon at the top right. This same speech bubble icon is also accessible when you move your mouse on a computer or press up on a smart TV remote.
When you turn subtitles on, you’ll see the option Subtitle Settings appear; tap it to change the size and format of your subtitles. For a deeper set of customization tools with Prime Video in your browser, go to Settings and choose the Subtitles tab, then go down to the bottom and look for the Edit option next to your presets.
This allows you to change colors, fonts, size, edges, and opacity. Just make sure you save your edits when you’re done. One of the best features in Amazon Prime Video is X-Ray. If you’ve ever been watching a movie and wondered which familiar face is playing the bad guy or what that catchy song is, X-Ray is your friend.
In the mobile app or in your browser you’ll find the X-Ray option in the top right when you’re playing a movie or TV show. Select it, and you’ll see information on the cast and maybe the title of the song that’s playing. On most smart TVs you can access X-Ray by pressing down on the remote. When you pause a title while watching, you’ll also get X-Ray info that pops up.
For some TV shows and movies, you’ll also get access to trivia and bonus content. These tips should help you maximize your Amazon Prime Video experience for a smooth ride—and keep your kids from accidentally buying up a streaming catalogue’s worth of additional movies, too.
- You can now sign up for Prime Video for $7.49 per month right now for three months, after which you’ll pay the full cost of $14.99 per month.
- Sign up for Prime Video The product experts at Reviewed have all your shopping needs covered.
- Follow Reviewed on Facebook, Twitter, Instagram, TikTok, or Flipboard for the latest deals, product reviews, and more.
Prices were accurate at the time this article was published but may change over time.
Why are subtitles not working on Amazon Prime on Samsung smart TV?
FAQs about Amazon Prime Subtitles Not Working? – Why are subtitles on Amazon Prime not working? There are many reasons why Amazon Prime subtitles not working issue occurs on Samsung/LG/Roku smart TV, Chrome, Firestick, Xbox One and more. For example, the Prime Video app needs to be updated, cache and data are not cleared, low internet connection speed, subtitle configuration error, unscripted and live content captioned in real-time is incorrect.
How do I turn on subtitles on Amazon Prime? On the movie or TV show title’s Overview screen, press up then right to choose Subtitle.There’s a Close Caption or Subtitles CC icon when the captions are available. Choose the icon to turn Subtitles or captions on and choose the language of the Subtitles. Roku devices don’t offer Subtitle presets.
You can go to Settings on Roku devices to get Subtitle presets. How do I get subtitles on Amazon Prime on Smart TV? On your smart TV, open and play the title. Press the Menu button on your TV, choose Subtitles and Audio, select the Off button under Subtitles and Captions, press the Menu button again to turn the subtitles on again.
Display subtitles on the TV screen – The subtitle feature is enabled by pressing the SUBTITLE (CC) button on the TV remote control.This feature is available on TV broadcasts and apps. (subtitles may not be available for some TV broadcasts and apps). Apps: Whether a given app supports the subtitle feature depends on the app. Some apps, such as Netflix, enable subtitles by using their own setting menu instead of pressing the SUBTITLE (CC) button on the TV remote control. In addition, some apps can change the text size and color.
- Visit the support site of the apps for detailed information, including how to enable features.
- As of February 2021, the above information is confirmed. The specification of Netflix is subject to change without notice.
- For YouTube, subtitle feature can be enabled by pressing the SUBTITLE (CC) button on the TV remote control.
TV broadcasts: Two types of subtitles might be available, depending on the TV program.Press the SUBTITLE (CC) button on the TV remote control to select either Basic or For hard of hearing,
- Basic: Subtitles only display audio portion of the content.
- For hard of hearing: Subtitles display audio portion and non-speech elements of the content, such as door knocking sound. Your TV will display For hard of hearing subtitles whenever it is available by following below direction:
- On your TV remote control, press the Quick Settings button.
- Select Settings and then press the Enter button.
- Press the Down arrow button to select System, and then press the Enter button.
- Press the Down arrow button to select Accessibility, and then press the Enter button.
- Select Subtitle settings and then press the Enter button.
- Select Broadcast and then press the Enter button.
- Select Subtitle and then press the Enter button.
- Press the Down arrow button to select For hard of hearing, and then press the Enter button.
If you encounter issue in retaining the subtitle setting, please refer to : How to display Subtitles (Closed Captions)
