- 1 How do I top up my British Gas Electric?
- 2 Can I top up my electric online?
- 3 How do I top up a smart meter?
- 4 How do I top up my electric smart meter without a card?
- 5 What is the maximum I can put on my electric meter?
- 6 How to get free credit on electric meter?
- 7 How do I use my emergency credit on my electric meter?
How do I top up my British Gas Electric?
Top up your key or card at a convenient Payzone or Post Office. Put the key or card into your meter. Electricity credit will transfer automatically. For gas, press and hold the red button ‘A’ to transfer the credit to the meter.
How do you top up a prepayment electric meter?
Using cash to top up your smart meter – Tell your supplier if you’re using prepayment mode on your smart meter and need to add credit by paying cash. They should give you a way to top up your smart meter in a shop, for example they might give you a barcode, card or reference number to give to the shop.
How can I top up my electric meter?
How does electric key top-up and gas card top-up work? – To top up energy, you’ll use a key for an electricity prepayment meter or a card for a gas prepayment meter. Once you’ve topped up, slot your card or key into the prepayment meter. Your meter will show how much money is left and how much energy you’ve used. Your card or key only works with your meter.
Can I top up my electric online?
Topping up your electricity meter online – If you’ve got a smart meter, you can top up your electricity and gas online. However, if you’ve got an older, traditional meter or you’re on Smart PAYG Standard and use a key or card to top up, you’ll need to top up at a PayPoint instead.
How do I get a smart meter? The good news is, you should be able to get one installed at no extra cost. All you need to do is book an appointment to get your traditional meter replaced. If you’re already with Boost and want to get a smart meter installed, you can talk to one of our advisors who can book you an appointment.
How do I top up a smart meter?
Top up via your local Post Office or Payzone outlet You’ll receive a letter in the post with a barcode, which you need to take with you. If you’d prefer, you can download the app to view your barcode straightaway. We’ll make sure you have enough credit on your meter(s) to last until you receive your barcode.
How do I top up my electric smart meter without a card?
No more sifting through your pockets or looking under the sofa for your card. Just top up your meter on your smart phone with our top-up app. Simply download the app, register, and securely save your payment details to your PayPoint account. You’ll be able to top up your smart Pay As You Go meter in no time.
How do I top up my meter without a card?
By Energy Company Numbers on January 7, 2019 in Help and advice If you have lost your electricity or gas top up card (also called a KeyPad card, prepayment card or top up key), don’t panic. You can usually collect a new card from your nearest PayPoint store or your nearest Payzone store. Or, look out for this sign for your nearest Payzone store: If you recently topped up your lost card and you have no money now, if you take your receipt to the PayPoint store you recently bought your credit from, then they may be able to top up your new card through a refund process, which won’t cost you anything.
- If you have lost your top up card and you still have a little bit of money left on it, unfortunately there is nothing a PayPoint shopkeeper can help you with in terms of a refund.
- You will have to ask for a new card and top it up with fresh money.
- In terms of getting a refund for the credit on your lost card, take a meter reading immediately after you lose your card, and present this to your supplier.
Your supplier will provide you with credit and you won’t lose any credit you paid for. Related: Prepayment, pay as you go and top up energy supplier guide Alternatively, you can request a new prepayment card from energy suppliers such as OVO Energy, Usually, your supplier will post you a new pay as you go card within 3 days.
- In terms of topping up without your card, simply contact your energy supplier on the phone to get your top up card premise number,
- Your premise number is a 19-digit number and you can also find it on any PayPoint or Payzone receipt.
- You can use this number to top up normally, such as at your nearest PayPoint or Payzone store.
The shopkeeper will simply enter your premise number, and your credit will be applied immediately. Remember to order a new card top up though, because this is easier than simply using your premise number.
Can I top up British Gas for someone else?
As you own a smart meter, you can also make a payment on a friend or family member’s smart meter.
Is British Gas PayPoint or payzone?
British Gas switched off the PayPoint network on 1st January 2020, so customers can now only pay their bills through a Payzone store or Post Office branch. British Gas wrote to all of their 1.8 million customers in December 2019, notifying them of the change. Join Payzone now so we can add you to our store finder!
How do I manually top up my SSE electric meter?
You can top up your Pay As You Go meter by taking your gas card or electricity key to your nearest Paypoint or Post Office branch. We have information on how you can check the amount of credit you have left on your meter and accessing emergency credit if you need it.
What is a vend code?
If you top-up online, at a PayPoint outlet or via SMS, and the money does not credit your meter automatically, you will need to do a manual top-up by entering the 20, 40 or 60 digit ‘vend’ code here – this code will be on your receipt. It is important to keep your receipts in the event your top-up is not successful.
What is the maximum I can put on my electric meter?
Get the information from your supplier – If your supplier has your correct details, they should have already let you know how you’ll get your discount, which will be either through vouchers or a credit. If you get discount vouchers, these will be sent to you by text message, email or post.
The vouchers will usually be valid for three months. However, you need to claim your Energy Bill Support Scheme vouchers by 30 June 2023. This means that vouchers issued after March may be valid for less than three months. Once a voucher expires, you won’t be able to add it to your meter. Your electricity pre-payment meter can usually hold a limit of around £250.
But make sure you contact your supplier to check the exact amount of money your meter can hold, as it can vary slightly. This limit means that you won’t be able to save up all your vouchers and use them in one go. Alternatively, you might have been told by your supplier that you’ll be credited automatically when you top up at your usual top-up point.
Are prepayment meters more expensive?
What Are the Disadvantages of a Prepayment Meter? –
Prepayment meters are more expensive to operate than other types of meter, which means you might not be able to access the cheapest tariffs available.
Topping up at a local newsagent, petrol station, or supermarket can be inconvenient – especially when it’s cold, if you have a disability, or you are busy with work or family for example. If your prepayment meter has run out of credit and your supply is off, you will need to access your meters directly to restore your supply, and they may be positioned out of easy reach. Your supply will turn off if your prepayment meter runs out of credit outside of “Friendly Credit” hours, and your “Emergency Credit” has been used or has not been activated. It may not be possible to restore your supply until your meter is topped-up again and is in positive credit. If your prepayment meter has run out of credit and your supply is off, you may need to repay any “Emergency Credit”, “Friendly Credit”, or any outstanding amount owed, before your supply will come back on. You may also need to account for any debt repayment plan that has been agreed. This could mean you need to top-up a bit more than you usually would so please be aware this may affect your budgeting. Your energy usage will almost certainly increase during winter months meaning your weekly top-ups would also have to increase. When you pay-as-you-go this may be even more noticeable and have greater impact on your daily and weekly budgeting. It may help to spread out your payments evenly over the year to build up credit during the summer months, ready for the winter. If you leave home for several days, you must remember to charge your key or card, and to credit your meter. This is because your credit is used to pay for your daily standing charge (on selected tariffs) and any debt repayments – so if you don’t charge your meter enough before going away, appliances that you may want to have on all the time (for example, freezers) may switch off.
To find out more about moving to a prepayment meter, get in touch with your energy supplier.
How to get free credit on electric meter?
You can get temporary credit if you can’t afford to top up your meter. Your supplier might add this to your meter automatically when you run out of credit, or you might have to contact them and ask. Find out who your energy supplier is if you’re not sure,
What is a top up code on smart meter?
If it’s been longer than 40 minutes and your top-up still hasn’t gone through, you can use your 20-digit top-up code, also known as the Unique Transaction Reference Number (UTRN). You can enter the code on an In-Home Display, Smart Energy Tracker or on the smart meter itself.
How do I use my emergency credit on my electric meter?
We never want you to be without an energy supply, so we put £10 of emergency credit on your electricity prepayment meter. This gives you some extra time to get to the shop and top up. You can use your emergency credit when the balance on your electricity meter drops to 50p or less.