How To Get Meter Reading From Smart Meter

Can I still read my meter if I have a smart meter?

You don’t normally need to take any readings with a smart meter, it will do that automatically. But if you want them for your own peace of mind, you can still get them.

How does smart meter reading work?

The smart meter shows a digital meter reading and uses a secure smart data network to automatically send the reading to your energy supplier. That means you get accurate, not estimated bills, without needing to take a manual reading.

How often do smart meters send readings?

Setting your smart meter readings to every half an hour gives you the most accurate picture of your energy use. It helps you spot where you might be able to save energy – and cut your energy bills. It also means you can get information about how you spend your energy around your home in Energy Hub in MyAccount.

What type of smart meter do I have?

How do I know if I have a smart meter? Around half of UK homes have a smart meter and the other half have older manual meters. If you’ve had a new meter fitted since January 2009 it’s likely you have a smart meter. No longer having your meter read, not being asked to provide meter readings and not receiving estimated bills are other strong indicators that you have a smart meter.

A way to be definitive is to look at your electricity meter. If the serial number of the meter starts with ” 19P ” then it’s a first generation smart meter. If it starts with ” 19M ” it’s a second generation smart meter. Loop is compatible with most second generation meters and most first generation meters.

We expect to be compatible with all first generation meters soon. : How do I know if I have a smart meter?

Does a smart meter only read electricity?

Blog Post 27 January 2021 Smart meters measure how much gas and electricity you’re using via a remote connection to your energy supplier. They come with an in-home display screen to help you see how much energy you’re using and whether you can reduce your energy consumption.

At the end of March 2020, a total of 15.5 million smart meters were operating in homes across England, Scotland and Wales. By the end of 2024, every home and office in Great Britain will have been offered one – a total of 50 million gas and electricity meters provided to 27 million homes and offices.

Here, we answer some frequently asked questions about smart meters – from how much they cost to when you might get one.

Does my smart meter need to be plugged in to send readings?

13 replies –

Retired Moderator 1355 replies Answer

Updated on 01/12/22 by Tim_OVO A great question to ask about your In-Home Display (IHD), This device allows you to view your smart meter usage data by connecting to your smart meter via the Home Area Network (HAN). We’d advise keeping the device plugged in close to your electricity meter if you’d like an easy way to check your real-time usage.

If you’d prefer not to use the IHD (or want to free up some plug space), not to worry. You can unplug and store the device without impacting the connection of your smart meters. As the smart meters use the Wide Area Network (WAN) to send us your meter readings, they’ll be unaffected by the function of any IHD.

Don’t forget you can also check your usage data via the usage pages of your online account or OVO app (download for Android or iOS ). For more IHD advice check out the guides below: Powered by Re-knowable Energy!

Carbon Cutter***** 69 replies

It’s on the in-home display screen.

Plan Zero Hero 6964 replies

Ah ok. Which IHD do you have @Technophobe ? If you’re not sure, please post photos of it and we’ll help you out. For a Chameleon IHD6 though, simply choose the Messages option from the menu. Securing energy by zapping security bugs. For that is The Blastoise Way!

Carbon Cutter***** 69 replies

It’s the chameleon. I’m not happy with it as the signal is very variable here and I worry about inconsistent readings being sent and being converted to estimates. I stopped the charging last night and the screen had gone blank, going on again when I switched the charge on again.

Surely, cost-wise and efficiency-wise, it doesn’t have to be charged all the time? Can I just send meter readings myself at the designated time? Which will my bill be based on, the smart meter or the conventional meter readings? There is now no envelope and no “You have a new message” message. I’m afraid I’m finding this very stressful and far from ideal.

I have M.E. and my capacity for all that this seems to entail is just not there.

Plan Zero Hero 508 replies

Your IHD is only used to show you data from the smart meter. It isn’t required for the smart meter to work properly and send data to your energy company. You could leave it switched off in the box and your meter would work fine.1992 4 bed detached house. Solar PV + battery, Zappi EV charger, Mitsubishi Ecodan ASHP and i-life2 fan assisted radiators. No gas 😊

Carbon Cutter***** 69 replies

Ah, I was told I had to have a smart meter or my plan would change? I just find it all too stressful.

Plan Zero Hero 508 replies

No need to worry. You have a smart meter. The IHD is just a display for your interest. It is not an essential part of the smart meter. Mine is switched off on a shelf somewhere.1992 4 bed detached house. Solar PV + battery, Zappi EV charger, Mitsubishi Ecodan ASHP and i-life2 fan assisted radiators. No gas 😊

Carbon Cutter***** 69 replies

Thank you. That’s reassuring. So you just submit readings “old school”?

Plan Zero Hero 508 replies

Your smart meter sends data to your energy company so you shouldn’t have to send any readings.1992 4 bed detached house. Solar PV + battery, Zappi EV charger, Mitsubishi Ecodan ASHP and i-life2 fan assisted radiators. No gas 😊

Carbon Cutter***** 69 replies

Even if switched off and signal variable?

Plan Zero Hero 508 replies

It’s the meter that sends data to your energy company, not the display unit you have in the house.1992 4 bed detached house. Solar PV + battery, Zappi EV charger, Mitsubishi Ecodan ASHP and i-life2 fan assisted radiators. No gas 😊

Carbon Cutter***** 69 replies

Ok. Thanks for your patience!!!!!! 🙏

Plan Zero Hero 6964 replies

You can usually also check the messages on the meters themselves as well. It varies as to exactly how that works, but it’s possible if you poke about for a bit. Securing energy by zapping security bugs. For that is The Blastoise Way!

How do you read a SMETS2 electric meter?

How to read your Landis and Gyr SMETS2 Meters: To read your electricity meter, press ‘B’ to light the screen up. You should be given the option for a meter boost – press ‘A’ to select ‘No’, and then you should be able to see your electricity reading.

Do smart meters need wifi?

What is a smart meter? Smart meters are the new generation of gas and electricity meters. They are being installed in homes across Great Britain at no extra cost, to replace the traditional meters, including prepay key meters, most of us currently have ticking away under the stairs, or outside our homes.

Smart meters record your energy use in the same way as a traditional meter but then send the readings automatically to your energy supplier at regular intervals, allowing them to prepare an accurate bill. How do smart meters work? Your smart meter measures how much gas and electricity you use and securely shares this directly with your energy supplier at least once a month and your portable in-home display in near real time.

You won’t have to take any meter readings manually – your smart meter will send automatic readings to your energy supplier via the secure smart data network which is solely for smart meters. This works in a similar way as other wireless systems but does not use the internet.

Do I need one smart meter for gas and another for electricity? Yes, if you’re a dual-fuel customer, both meters will need to be replaced. Your supplier will aim to install both meters on the same visit to make things as easy as possible. You will only need one in-home display to view both your gas and electricity usage.

If your gas and electricity accounts are with different suppliers, you will have two separate smart meter installations – one from each of your suppliers. If your home’s gas and electricity are supplied by different suppliers, we suggest having your electric smart meter installed before your gas smart meter.

• We have a lot more information about smart meters and the installation process on our installation process page,
• Do I need a broadband connection in my home to have a smart meter? No.
• Smart meters use an entirely separate, bespoke wireless system.
• You don’t need Wi-Fi in your home for it to work and it won’t use your Wi-Fi if you have it.

Your smart meter and in-home display communicate via a secure national network which is solely for smart meters. This works in the same way as other wireless systems like car remote keys or TVs, using radio waves. Can I still get a smart meter if my home has poor mobile signal? If you live in an area with poor mobile telephone reception you can either request a first generation meter that uses this network, but may experience difficulties sending readings to your supplier automatically.

Alternatively, you can contact your energy supplier and insist that they install a second generation meter, known as SMETS2. A SMETS2 meter is not reliant upon the mobile phone network and by the end of the rollout this network will have coverage of 99.25% of Great Britain. Can I get a smart meter if my home has solar panels? Yes you can get a smart meter if you have solar panels.

Your bills reflect the energy you are using and that you have generated yourself. Your in-home display will only show how much energy you are buying from your supplier. In the future, your in-home display may also be able to reflect the energy you’re generating yourself, such as from solar panels.

I generate my own electricity. Will the in-home display show the electricity I generate? Your bills reflect the energy you’re using and that you’ve generated yourself. Your in-home display will show you how much energy you are buying from your supplier and in the future, may also be able to reflect the energy you’re generating yourself, such as from solar panels.

Sources of Help Smart Energy GB is the consumer engagement campaign for the smart meter rollout. We want to help everyone understand smart meters and the benefits they bring to households and the environment. We’re not an energy supplier and we don’t make or fit smart meters, and we’re not the technical authority of the smart meter rollout.

We also don’t have any regulatory authority so we’re unable to intervene in any individual customer’s dialogue with their energy supplier about the service they have received. Who should I contact if I need help? If you have an issue with booking your smart meter installation, your installation experience or an issue with your smart meter please contact your energy supplier,

Don’t know your energy supplier? For your gas supplier, visit Find My Supplier or call 0870 608 1524. For electricity, visit uSwitch for the number to call to find your energy supplier in your region. (Charges may apply.) If you believe that your energy supplier has not met its obligations, Citizens Advice may be able to assist you.

Do smart meters read every day?

What is a smart meter? – A smart meter is a digital electricity meter that records a home’s energy use in at least 30-minute intervals and then sends that data to the relevant retailer, usually once a day. Residents can also access this information, but it’s not displayed on the meter itself, so reading it takes a few extra steps.

See below to find out how to read a smart meter). Smart meters are the successors to the traditional accumulation meters, which only measure the total amount of electricity a property has consumed and have to be manually read by a technician every three to six months. Interval meters are a step up from those, and record electricity use digitally every 30 minutes.

But they can’t send that data back to a provider, so it still needs to be manually downloaded and read.

What is the best way to use a smart meter?

The key to using your smart meter is the in-home display (IHD). The IHD tells you in near real-time exactly how much energy you’re using and how much it is costing you. By checking your IHD, you can make informed decisions about how you use energy at home.

How long do smart meters store readings?

Our Smart data guide sets out the standards you can expect from us when we request or hold your business’s information, including your smart meter readings. It sets out how you can access your energy consumption information, and what you can do if you think we aren’t meeting these standards.

1. The Government has laid out plans for every home and small business in Great Britain to have a smart meter before the end of December 2025.
2. By upgrading the UK’s portfolio of traditional meters, this initiative will provide the UK with a smart energy network.
3. It’s an important step towards reaching the UK’s target of producing net zero greenhouse gas emissions by 2050.

Smart meters will collect your meter readings throughout the day and will store your readings for 13 months. Once a reading is older than 13 months, the smart meter will delete the information. Smart meters can send us a breakdown of your consumption data at half-hourly intervals.

Why is my smart meter high in the morning?

Why’s there a charge on my IHD first thing in the morning? Your IHD will show your standing charge each day, which usually refreshes around midnight. You can check how much your standing charge is on your latest bill.

How do I read messages on my EDF smart meter?

Shows that a new message has been sent to your smart meter display. Press the Info button to read the message. This tells you if your costs per kWh are due to change within the next hour. This may happen, for example, if your tariff has an evening rate.

How do I send my meter reading to EDF?

Why submit a meter reading? – To put it simply – you’ll only pay for what you’ve used. By regularly submitting meter reads, your bills will be based on your actual usage, rather than estimates. When and why to submit your meter reading(s):

We’ll send you a reminder when it’s time to read your meter. You can choose to get this by email if that’s easier for you via MyAccount The frequency for when we ask you for a read will depend on your payment method and when we need to bill you but you can leave a read anytime and we’ll use it to help calculate your next bill.Login or download the MyAccount app from your smartphone and send us a picture of your meter reading. We’ll then read the meter from the photo you’ve taken.If you don’t leave a meter read we’ll estimate how much you’ve used based on your previous billing history but we’d prefer you to give us a read so we can bill you accurately.

How often do smart meters send readings?

Setting your smart meter readings to every half an hour gives you the most accurate picture of your energy use. It helps you spot where you might be able to save energy – and cut your energy bills. It also means you can get information about how you spend your energy around your home in Energy Hub in MyAccount.